FAQs

Q1: How long does loan approval take?

A: Usually within 48 working hours .

Q2: Is processing fee refundable?

A: Yes, if loan is not disbursed.

Q3: How to check my loan status?

A: Contact your assigned relationship manager (RM).

Q4: Can I change my EMI date?

A: Yes, with prior written request.

Q5: What if I miss an EMI?

A: Penalty charges and interest will apply.

Q6: Can I prepay my loan?

A: Yes, anytime with no extra charges.

Q7: Do you offer top-up loans?

A: Yes, after timely EMI payments for 6+ months.

Q8: Can I take multiple loans?

A: Yes, if eligible and repayment capacity allows.

Q9: Is my personal data secure?

A: Yes, protected under our privacy policy.

Q10: What is the interest rate?

A: 5% flat per annum on loan amount.

Q11: Do you provide EMI reminders?

A: Yes, via SMS, calls, and email.

Q12: How do I update my contact details?

A: Submit a written request with proof.

Q13: Do you charge for loan statements?

A: No, they are provided free of cost.

Q14: Can I extend my loan tenure?

A: Yes, subject to company approval.

Q15: Are loans available without income proof?

A: Yes, up to ₹3,00,000 only.

Q16: What is the minimum loan amount?

A: ₹1,00,000 depending on product type.

Q17: What is the maximum loan amount?

A. ₹5,00,00,000 depending on eligibility.

Q18: How do I make EMI payments?

A: Through official banking channels only.

Q19: Do you finance customers with low credit score?

A: Yes, subject to risk assessment and terms.